Privacy Policy
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Personal Data Processing

To ensure compliance with users’ rights to personal data protection, we have implemented specific protective measures, taking into account Romanian legislation as well as the requirements set forth by Regulation (EU) 2017/679, which applies across the European Union from May 25, 2018 (“the Regulation”).

Personal data refers to any information that can identify you, especially through an identifying element such as a name, identification number, location data, an online identifier, or one or more elements related to your physical, physiological, genetic, mental, economic, cultural, or social identity.

Our company takes all necessary measures to ensure compliance with your right to personal data protection. The present conditions constitute the notification established by Articles 13 or 14 of the Regulation, through which we explain why we collect your personal data, how we protect these data, and what rights you have regarding the collection of these data.

We encourage you to carefully read this document and request any additional information or clarification you deem necessary regarding the contents of this notice.

  1. General Considerations Regarding Your Personal Data

In accordance with Regulation (EU) 2017/679, Qwise will manage your personal data securely and only for the purposes specified. Through the Terms and Conditions, users are informed that the personal data they provide will be processed to optimally deliver services via the internet, provide goods and services, conduct advertising, marketing, and public relations services, as well as statistical services.

Qwise performs the following processing operations: collecting, recording, organizing, storing, adapting, modifying, extracting, consulting, using, and, in some cases, transmitting to third parties, based exclusively and regulated by a commercial contract that ensures data security and confidentiality, as well as the respect for the rights of the user concerning personal data. These operations are intended to manage, maintain, improve, and obtain information regarding the services offered, as well as to prevent errors, data leaks through its own IT network, legal violations, or breaches of contractual terms.

Personal data that will be collected may also be used, including by automated profiling (for users who have explicitly given their consent), to personalize services offered through the website and for marketing purposes. Automated profiling will not target the data of minors, as their personal data will not be processed for this purpose.

Personal data will be provided by the users voluntarily when creating a valid account on the site or subscribing to a service available on the site in order to benefit from the services and products offered. Upon registration, the user is required to provide certain personal information such as name, gender, date of birth, email address, phone number, profession, habits/preferences/behavior, and other personal information.

The user is solely responsible for all the data provided when creating an account on the site. To confirm the data and account, the user will be notified at the email address provided during the account creation. This confirmation email is intended to prevent fraudulent actions by users using other people’s email addresses to create fictitious accounts. If you receive such an email and have not personally registered on the site, please send an email to info@qwise.ro to delete the account within three business days. The email will include, in PDF format, the current version of this contract.

The user’s profile form contains fields that can be edited if modification or completion of the data provided during account creation is desired.

The user is not obligated to provide these data, but they are necessary i) for site usage tracking and ii) for the optimal delivery of services through the site, for notifying promotional campaigns, for advertising, and for personalized marketing and additional services access. Refusing to provide the requested data means non-participation in promotional actions organized through the site and non-usage of facilities and additional services offered exclusively to users with an account on the website.

The website may also be used even if the user chooses not to create a profile by providing personal data, except for the exceptions established in the Cookies Policy (an integral part of this contract).

According to Regulation (EU) 2017/679 and Law no. 677/2001, users are entitled to the right of access, intervention on the data, the right not to be subject to individual decisions, and the right to seek judicial remedy. Additionally, users have the right to object to the processing of their personal data and to request its deletion.

To exercise these rights, users may submit a written request by email to info@qwise.ro specifying “Request for personal data.”

The website commits not to send spam (commercial messages for which the prior explicit consent of the user is not obtained) and to undertake all available technical means to ensure the security and confidentiality of user data.

The website reserves the right to terminate, without prior notice, the accounts and access of members who violate the Terms and Conditions, engage in fraud, defamation, or attacks on the security and confidentiality of information within the site or the company operating the site.

  1. Personal Data We Collect, Legal Grounds, and Purposes of Collection

In the context of online communication between the site and the user, we collect and process your personal data, the collection and processing of these data being necessary to provide informative and promotional content to the user, following the voluntary completion by the user of personal data on the site by accessing one or more of the sections: account creation, account update, newsletter subscription, online questionnaire completion, online form completion, for personalized information or commercial benefits within campaigns promoted on the site.

The legal grounds for personal data collection on the site may be as follows:

  • The data subject has given consent for the processing of personal data for one or more specific purposes.
  • Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which the operator is subject.
  • Processing is necessary to protect the vital interests of the data subject or another natural person.
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the operator.
  • Processing is necessary for the legitimate interests pursued by the operator or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly where the data subject is a child.

Below, we present in detail the personal data we collect, along with the legal basis, purpose, and duration of collection. Providing the data listed below is not mandatory to view the website, except for those related to Cookies.

The indicated data are necessary only to provide specific services to users who transmit them.

Personal data we collect:

  • Name, surname, email address, phone number, geographic location, mailing address, social media profile links
  • Legal grounds for collection: 1), 6)
  • Purpose of collecting personal data: Providing access to content and responding to queries and requests submitted by users online, sending communications, offers, and benefits consisting of access to services and products.

Collection method and period: In a secured database until the user explicitly requests deletion or up to 10 years from the user’s last activity on the site. After 10 years, data will be anonymized electronically.

Personal data we collect:

  • Cookies, timestamps (date and time of access), browsing history on the site
  • Legal grounds for collection: 1), 6)
  • Purpose of collecting personal data: Monitoring site traffic and access history, ranking content, and identifying the most relevant content for the user.

Collection method and period: In a secured database until the user explicitly requests deletion or up to 10 years from the user’s last activity on the site. After 10 years, data will be anonymized electronically.

  1. How We Store Your Personal Data, Location, and Retention Period

We will store your personal data for a period that does not exceed the time necessary to fulfill the purposes for which the data are processed. In cases where we have a legal obligation to retain your personal data for a certain period, the retention period will be as required by law. Depending on the situation, this period may range from 1 day to 10 years.

For a better understanding of how we store your data, where your personal data will be stored, and the exact period for which the data will be retained in our records or systems, please consult the table above.

To guarantee the user’s right to protection regarding the processing of personal data, we implement special technical and organizational measures to protect sensitive categories of personal data or data that may significantly affect the user’s rights.

  1. User Rights Regarding Personal Data and Exercising Them

To protect personal data to the highest standard, users have a series of rights regulated by law, which we briefly present below. For further details, please feel free to contact our personal data protection officer using the contact details below: info@qwise.ro, Strada Metalurgiei Nr15, Bârlad 731010, phone +40374948111.

  • Right of access: The user has the right to obtain access to their personal data we process, as well as the right to obtain copies of these data.
  • Right to rectification: The user has the right to obtain rectification of any inaccuracies regarding their personal data processed by us.
  • Right to erasure: The user has the right to request the deletion of their personal data. However, this right is not absolute and is subject to certain legal limitations.
  • Right to restrict processing: The user has the right to request restriction of the processing of their personal data under certain conditions.
  • Right to object: The user has the right to object to the processing of personal data, particularly for marketing purposes or for reasons related to their particular situation.
  • Right to withdraw consent: For personal data processed based on consent, the user has the right to withdraw their consent at any time.
  • Right to lodge a complaint: The user has the right to file a complaint with a supervisory authority, such as the Romanian Data Protection Authority.

If you wish to exercise any of the rights mentioned above, please contact our Data Protection Officer at info@qwise.ro.

Qwise Privacy Form

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