To ensure the respect of users’ rights regarding the protection of personal data, we have implemented specific protection measures, taking into account Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 – applicable throughout the European Union since May 25, 2018 (“the Regulation”).
Personal data means any information through which you can be identified, particularly through an identification element such as a name, an identification number, location data, an online identifier, or one or more elements related to your physical, physiological, genetic, mental, economic, cultural, or social identity.
Our company takes all necessary measures to ensure the protection of your personal data, and these conditions serve as the notification established by Articles 13 or 14 of the Regulation, explaining why we collect your personal data, how we protect this data, and what rights you have concerning this data collection.
We encourage you to read this document carefully and to ask us for any additional information or clarification you deem necessary regarding the content of this notification.
In accordance with Regulation (EU) 2017/679, QWISE.RO will manage your personal data securely and only for the specified purposes.
By accepting the Terms and Conditions, Users are informed that the personal data they provide will be processed for the optimal delivery of services by QWISE.RO, the provision of goods and services, advertising, marketing, and promotional services, and statistical services.
QWISE.RO performs the following processing operations: collection, recording, organizing, storing, adaptation, modification, extraction, consultation, use, and in some cases, transmission to third parties, based exclusively and regulated by a commercial contract that ensures the security and confidentiality of the data, as well as the protection of the rights of the user concerning their personal data. This is done to administer, maintain, improve, and obtain information regarding the services it offers, as well as to prevent errors and information leaks through its own IT network, legal violations, or breaches of contractual terms.
Personal data that will be collected may also be used, including through automated profiling (for users who have explicitly given consent) to personalize the services offered to users via the website, as well as for marketing purposes.
Automated profiling will not target minors, and their personal data will not be processed for this purpose. Personal data will be provided by users at their own discretion at the time of creating a valid account on the website or subscribing to a service available on the site to benefit from the services and products offered through it.
When registering on the site, users are required to provide certain personal data, such as name, gender, date of birth, email address, phone number, profession, habits/preferences/behavior, and other personal information.
The user is solely responsible for all data provided at the time of creating an account on the site.
To confirm the data and account, the user will be notified at the email address provided during the account creation. This confirmation email serves to stop fraudulent actions by users who use other people’s email addresses to create fake accounts.
If you receive such a message, and you have not personally registered on the site, please send us an email at info@qwise.ro to delete the account within 3 working days.
The user’s profile form contains fields that can be edited if they wish to modify or complete the data provided when the account was created.
Users are not obligated to provide this data (although necessary) for record-keeping of site usage and to ensure optimal service delivery, for promoting campaigns, advertising, personalized marketing, and access to additional features.
Refusing to provide the requested data will prevent participation in promotional activities organized through the website and prevent the use of facilities and services exclusively offered to users with an account on the website.
The website can also be used if the user decides not to create a profile by providing personal data, with the exceptions established in the Cookies Policy (an integral part of this Agreement).
In accordance with Regulation (EU) 2017/679 and Law No. 190/2018, users have the right to access, modify, object to, and seek legal recourse regarding their data.
Users also have the right to object to the processing of personal data that concerns them and to request the deletion of this data.
To exercise these rights, users can send a written request via email to info@qwise.ro with the subject “Personal Data Request.”
The website commits not to send spam (commercial messages for which it has not obtained the user’s explicit prior consent) and to undertake all technical means available to ensure the security and confidentiality of user data.
The site reserves the right to delete, without prior notice, the accounts and access of users who violate the Terms and Conditions, engage in proven fraudulent activities, slander, or attack the security and confidentiality of the information within the website or the company operating the website.
In the online communication relationship established between the site and the user, we collect and process your personal data. The collection and processing of this data are necessary for providing informational and promotional content to the user, after completing the personal data voluntarily, within the site, by accessing one or more of the following sections: account creation, account update, newsletter subscription, online survey completion, online form completion, to obtain personalized information or commercial benefits within campaigns promoted on the site.
Below, we detail what personal data is collected, as well as the grounds, purposes, and duration of its collection. Providing the indicated data is not mandatory for viewing the website, except for those related to Cookies. The indicated data is only necessary for the provision of specific services to users who provide it. Personal data we collect: Name, surname, email address, phone number, geographical location data, mailing address, social media profile links.
Collection method and period: In a secure database, until the user explicitly expresses the desire to delete the data or up to 10 years from the user’s last activity on the site. After 10 years, the data will be anonymized electronically.
Personal data collected: Cookies, timestamps (date and time of access), browsing history on the site. Grounds for collecting this data:
Collection method and period: In a secure database, until the user explicitly expresses the desire to delete the data or up to 10 years from the user’s last activity on the site. After 10 years, the data will be anonymized electronically.
We will store your personal data for a period that does not exceed the time necessary to fulfill the purposes for which the data is processed. In cases where we have a legal obligation to store your personal data for a certain period, the retention period will be as required by law.
Depending on the specific situation, this period can range from 1 day to 10 years.
To understand how we store your personal data, the location where your data will be processed and stored, as well as the duration, please refer to the privacy section of our Privacy Policy.
We guarantee that your personal data will be protected with adequate technical and organizational measures to ensure security, confidentiality, and integrity.
5) How Requests or Complaints Are Processed – Contact Person
To exercise your rights related to the protection of personal data, to submit any questions regarding these rights, or to request further clarification regarding the provisions of this notice, please contact us through the following means:
To facilitate the process, please include relevant information such as full name, contact details, and a detailed description of your request.
